DIFFERENT can assure that your security systems are operating at their peak with our comprehensive preventative maintenance program. By inspecting your systems on a scheduled basis, you avoid system downtime in the event a component fails.

DIFFERENT’s Preventative Maintenance plans cover all types of protection systems including perimeter detection, CCTV, Access control, Alarm radio networks, intruder detection, Fiber networks, power backup systems, and integrated solutions, which are all customised to your needs. Adding the DIFFERENT Service Plan will ensure all required repairs are covered.

Our service desk recognises the need for prompt and effective attendance with over 95% of system failures repaired on the first visit by our service engineering teams.

We provide some of the best response times in the industry and offer service and maintenance solutions for any market.

Typical Plans Include

• Visual inspection of entire systems
• Alarm verification audits
• Walk-test of system components
• Cleaning of devices as needed
• Verification of communication links
• System training
• Programming backup and software patch updates for PC-based systems
• Monthly, quarterly, semi-annual, and annual inspection options available
• Access to technical support through our 24-hour Technical line